Legal
How X-Equip Pty Ltd collects, uses, and protects your personal information.
Last updated: 12 June 2026
X-Equip Pty Ltd (ABN 88 683 239 670) ("X-Equip", "we", "us", "our") is committed to protecting your privacy. This policy explains how we handle personal information in accordance with the Privacy Act 1988 (Cth) and the Australian Privacy Principles (APPs).
We may collect personal information including your name, company, email address, phone number, site location, and the details of any equipment hire enquiry you submit. We only collect information that is reasonably necessary for our business functions.
We collect personal information directly from you when you complete our quote request or contact form, email us, or otherwise communicate with us. Where practical, we will collect information directly from you rather than from third parties.
We collect, hold, use, and disclose your personal information to:
We do not sell your personal information. We may disclose it to third parties who help us deliver our services (such as logistics or transport providers), or where required or authorised by law. We take reasonable steps to ensure such parties handle your information consistently with the APPs.
We will only use your information for direct marketing where you would reasonably expect it or have consented. You can opt out of marketing communications at any time by contacting us at info@x-equip.com.au.
We take reasonable steps to ensure the personal information we hold is accurate, up to date, and protected from misuse, loss, unauthorised access, modification, or disclosure. Information is held securely and retained only as long as necessary.
You may request access to the personal information we hold about you, and ask us to correct it if it is inaccurate, out of date, or incomplete. To make a request, contact us using the details below. We will respond within a reasonable period.
Our website may collect limited technical information (such as browser type and pages visited) to help us understand site usage and improve performance. This information is generally aggregated and non-identifying. You can configure your browser to refuse cookies, though some features may not function as intended.
If you believe we have breached the Australian Privacy Principles, please contact us at info@x-equip.com.au. We will investigate and respond promptly. If you are not satisfied with our response, you may contact the Office of the Australian Information Commissioner (OAIC) at oaic.gov.au.
For any privacy questions, requests, or complaints: